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Shipping & Policies
✧ Free Shipping on orders over $50 to Australia
✧ Free Shipping to USA and NZ on any 2 or more items
✧ Free Shipping Worldwide on any 3 or more items
Processing Time: 1-2 business days
Australian Shipping Rates
- FREE Standard Shipping over $50
- $7.95 Standard Shipping (orders under $50)
- $9.95 Express Post (1+ Business Days)
- FREE Express Shipping over $150 AUD
New Zealand Shipping Rates
- A$8.95 Standard Shipping
- Free Shipping on any 2+ items
- A$15.95 Express Shipping
- Free Express Shipping over A$150
United States Shipping Rates
- A$7.95 Standard Shipping
- Free Shipping on any 2+ items
- A$29.95 Express Shipping
International Shipping Rates
- A$9.95 Tracked Shipping
- Free Shipping Worldwide on any 3+ items
- A$29.95 Express Shipping International
Delivery times vary depending on which country you are ordering from. We suggest allowing between 6-18 business days.
All orders are shipped by Australia Post
Customs and Import Taxes Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
Buyers in the European Union
VAT is collected on orders under 150 Euro.
Returns & Exchanges
Please get in contact if you have any questions regarding your order.
We gladly accept returns. Just contact us within: 14 days of delivery. Ship items back to us within: 30 days of delivery. Credit will be given towards your next purchase.
Return Address:
Mountain Dreads
PO Box 144
Blaxland NSW 2774
Australia
Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site).
In this Privacy Policy we, us or our means Mountain Dreads Pty Ltd ABN 32 641 692 024
Personal information
The types of personal information we may collect about you include:
- your name
- your contact details, including email address, mailing address, street address and/or telephone number
- your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour
- information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider
- additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information
- any other personal information requested by us and/or provided by you.
We may collect these types of personal information directly from you.
Collection and use of personal information.
We may collect, hold, use and disclose personal information for the following purposes:
- to enable you to access and use our Site, associated applications and associated social media platforms
- to contact and communicate with you
- for internal record keeping, administrative purposes, invoicing and billing purposes
- for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms
- for advertising and marketing.
- If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
- to comply with our legal obligations and resolve any disputes that we may have
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others.